September 2017 - Perfect Solutions Garage Door
Garage Door Repair - Garage Door Installation

“Family Owned and Locally Operated”

Monthly Archives: September 2017

Case Study: What Happens When You Don’t Fix a Broken Spring

We recently fixed a broken spring for a customer. While this is a fairly normal job we perform each week, this one was special enough for a blog post. The spring, as you can see below, broke in 2 different spots.

This happens from time to time, however in this case, one break is from the spring breaking 6 months ago, and the other is the more recent one.

Always Get Your Springs Repaired Quickly!

The problem here is that when this customer’s spring broke 6 months ago, they didn’t get it fixed. Only when it broke the second time, did they call a garage door repair company to address the problem.

This is VERY unsafe! Operating your garage door with a broken spring is a recipe for disaster. The garage door at any point could fail as the springs will not work properly. This means the door can fall quickly onto your property, or worse, a person. This will happen forcefully and quickly.

Operating your garage door with a broken spring can also risk burning out the motor on your garage door opener. The garage door opener will compensate for the spring not holding the weight of the garage door, and will run harder. Garage door openers, and their

Garage door openers, and their repair, can be expensive. Additionally, the time you need to wait to repair your garage door opener if it fails, can be frustrating, especially if you park your car inside and it gets stuck!

Make sure that when your spring breaks, you get it repaired! And when looking for a garage door company to repair your springs, check their reviews and references! We often perform spring replacements on springs that were too small for the garage door, installed by a bad repair company.

Springs that are not the right size for the weight of your garage door and installed improperly with your garage door opener, can also cause problems and unnecessary wear and tear on your garage door parts.

Now the spring is fixed, installed properly, and the garage door can operate safely!


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Wayne Dalton Torque Master Spring System Review

We recently replaced this broken torque master spring system for a customer. We see time and again the failing of these torque master systems a few years after they are installed.

We recommend installing a standard torsion spring system, as the life of this spring system is much longer.

About: Torsion Springs

Torsion springs do a better job of lifting the weight of your garage door more easily than a torque master spring.


Why is this good? It doesn’t wear as much on your garage door opener, which will extend the operating life of your opener.

If the correct sized springs are installed properly, the garage door essentially weighs less than it actually does when it is in motion. Which of course, is less taxing on your opener.

What is a balanced garage door?

A balanced garage door is a door that weighs “less” consistently through the opening and closing track. The spring system used is essential in this working as it should.


So what’s wrong with a torque master system?

Torque master springs are made by Wayne Dalton. Most of the parts are made of plastic. Plastic is notorious for breaking easily or warping in extreme temperatures.

When we install a standard torsion spring system, we use metal parts, which helps the entire system last longer.

Extra Repair: Cracked Panel

In addition to the broken torque master spring, and installing a brand new standard torsion spring system, we also fixed the customer’s cracked panel.

We added a strut to reinforce the cracked panel.

There are 2 other options for repair when you have a cracked panel: replacing the panel, or replacing the entire door.

The strut is a great temporary option and is also very affordable. The strut helps to reinforce the panel and keep it from cracking further.

Replacing the panel is the second cheapest option, and only an option if your garage door is still being manufactured. Otherwise, there is no panel to purchase to replace.


Replacing the entire door can be a big expense. A good quality, affordable garage door isn’t a budget breaker but is the most expensive option if you have a cracked panel on your current garage door.
When we were all done, this customer has a new spring system that will help balance and carry the weight of her garage door, and a reinforced panel to prevent further cracking!