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What to Do When an Automatic Garage Door Won’t Open

shutterstock_1589767When your automatic garage door won’t open, there’s a high likelihood that the problem is electrical rather than mechanical. Mechanical problems tend to give you some warning signs before the door stops working completely. There are a number of possible reasons for an automatic garage door to suddenly refuse to open. If you should find yourself stuck outside your garage with an impotent remote in your hand, try the following checks before calling in the repair guys.

1: Check Vacation Mode

Someone may have inadvertently switched your automatic door opener into “lock” or “vacation” mode. If so, your door will not open in response to the remote. If the door is not in lock or vacation mode, move on to the next check.

2: Test the Remote Battery

If the battery in your remote control is getting low, the automatic garage door opener unit may not receive a signal from the remote. Go into your garage (via the internal door from your home) and check for a red blinking light on the garage door opener housing. If the light is blinking, press the “open” button on your remote control. If the door opens, move further from the control unit and press the “close” button. If there is no response from the door, you know your battery is getting low and is only sending a weak signal. Replace the battery and your door should open and close just fine from outside.

If the door doesn’t open or close even when you are close to the control unit or the red light is not blinking, replace your remote battery and then test the door again. If the door still won’t respond to the remote control after you have replaced the battery, move on to the next check.

3: Test the Wiring

If you look closely, you will see that there are two fine wires running from the garage door control unit to the internal switch, which is normally located near to your internal garage door. There will be two more wires running from the control unit to each of the electric eyes at either side of your garage door, near the bottom.

You will need to test all the connection points, do this by wiggling one wire at a time while pressing the “open” button on your remote control. In total you will be testing two wires at the wall switch, four wires at the control unit and two wires at each of the electric eyes. If the door opens while you are wiggling any of the wires and pressing the “open” button, you will know that the wire you are wiggling is loose.

Shut off the power to your automatic garage door. Use a screwdriver to tighten the loose wire at its connection terminal and then turn the power back on. You should find your door will now open when you operate the remote control.

If you still can’t get your garage door to respond to your remote control after following all the above checks, it might just be time to call in a local garage door installation/repair service. The technician will be able to identify any more complex problem with your automatic garage door and get it back in working order for you.


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5 Tips to Troubleshoot an Automatic Garage Door

bigstock-Girl-Opens-Old-Garage-21316331When they are working well, automatic garage doors are the best thing since sliced bread. When they start to play up though, it can be more than a little annoying. Even if you perform routine maintenance on your garage door and opener, sooner or later something will wear out or malfunction. Before you get on the phone to a repair specialist though, follow these 5 tips to see if you can resolve the problem yourself. A little DIY is good for the soul and even better for your credit card if it saves the cost of a technician’s call out fee.

#1 Check the Power Supply

If your garage door opener doesn’t respond at all when you press the open or close buttons, it could be a problem with the electricity supply. Inspect the power outlet which supplies the door opener to make sure the wiring is OK and that the plug hasn’t come loose. If the outlet appears fine and you can establish that there is definitely no power, it’s probably time to call on that technician, or an electrician. If the problem doesn’t appear to be anything to do with the electrical supply, follow the next tip.

#2 Pull the Manual Release

Try operating the garage door’s manual override by pulling on the manual release rope or chain. This should enable you to open the door manually. If this doesn’t work and the door appears to be stuck, move on to the next tip.

#3 Check the Door Tracks

Inspect the tracks in which the door rollers run for any obstructions. Small pebbles, hard-packed dirt and other debris can seriously affect the operation of an automatic garage door. It only takes a small obstruction in the tracks to cause a door to stick fast. Clear out any obstructions you find and test the door. If it still isn’t working correctly, proceed to tip 4.

#4 Check the Condition of the Garage Door

To be sure that the door itself hasn’t sustained any damage, give it a visual once over. The door may have been hit by something which went unreported. If you do discover any significant damage to the door, you will probably need a professional repair. If you find no damage, check the next tip.

#5 Check that the Door Opener Motor isn’t hot

It’s always possible that the motor for your garage door opener has overheated. Carefully check the motor housing with your hand. If it feels very hot, leave the door alone for a while and let the motor cool. Then try the door opener again.

If this alleviates the problem, you will probably be looking at a new motor very soon. An overheating motor typically means it’s reaching the end of its serviceable life. If the door still won’t respond after the motor has had time to cool, contact a garage door technician to perform further investigations.

These are just a few things you can investigate to troubleshoot a malfunctioning door. It’s far from being an exhaustive list. However these tips do cover the most likely problems with your door and opener. If after following them, you still haven’t identified the issue, it’s probably worth calling a garage door repair company to come and cast a professional eye on your door apparatus.



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Selecting the Right Automatic Garage Door Opener


There have been many recent breakthroughs in automatic garage door technology that make it more challenging to select a new automatic opener for your garage. The technology is more reliable and it offers various new safety and security features that can protect your garage and home. It also allows you to select the horsepower and mechanism that best suits your needs.

Selecting the Right Horsepower 

Automatic garage door openers are made with a ¼ HP, ½ HP, or 1 HP electric motor. You can use a ¼ HP motor on a lighter garage door, but a heavier wood or steel set of double doors will need at least a ½ HP to lift the extra weight. It is always beneficial to select more horsepower then you need, especially since there is not a big price difference between a ¼ and 1 HP electric motor.

Selecting the Right Mechanism

There are basically three kinds of automatic garage door mechanisms; chain drive, belt drive, and screw drive. A chain drive is the most affordable and commonly used opening mechanism available. Unfortunately they can be quite loud and will require some regular maintenance. A belt drive is the most costly type of mechanism, but it does not require any maintenance. A screw drive is the mid-range option and it is not as loud as a chain drive opener.

Selecting the Right Security Features

Automatic garage door openers come with many different security and safety features, like motion detectors that turn the lights on anytime someone enters the garage. In 1993, the Consumer Product Safety Commission made it mandatory for all automatic openers to have an auto-reverse safety feature that detects if something is in the door’s path.

Another security feature is rolling code technology. This advanced feature changes the access code every time the remote is used, which makes it practically impossible for thieves to crack it. There are also now openers that utilize fingerprint recognition software.

Selecting the Right Garage Door Company

Selecting an automatic opener seems simple enough, but there are many things you need to consider before you can select the right one for you. You need to determine the horsepower you will require, the noise and cost of the mechanism you select, and the type of security features you will need to feel safe. You also need to find the right garage door company. Please contact Perfect Solutions Garage Doors for help with selecting the right automatic garage door opener if you live in the Auburn, Granite, El Dorado, Roseville, and Rocklin area.


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Six Reasons to Invest in a New Automatic Garage Door

New Garage Door Opener Not a Big Investment

If you currently have a manual garage door or if your garage door opener is causing more trouble than it’s worth, it’s probably time to invest in a new automatic garage door opener. Automatic garage door openers are now more reliable and affordable than ever.

Here are six reasons to invest in a new automatic garage door:

1)      New Safety Features

Every garage door opener made since 1993 has an auto-reverse safety feature that ensures nothing or no one can get pinned underneath the massive door. They also come with an emergency manual release pull-chain in case there is ever an issue with the opener. If your garage door does not have these features, please contact Perfect Solutions Garage Door for a free estimate.

2)      New Security Features

Today’s garage door openers come with many beneficial security features like fingerprint recognition access and rolling code technology. Thieves can crack the code on older garage door openers and then break into the home using the interior garage door. New automatic garage door technology makes it practically impossible for someone to gain access to your home using your garage door opener.

3)      Safer Storage

If you have a high-quality garage door opener, you will feel more comfortable storing your valuables in the garage. Garages are the perfect place to store sports equipment, bicycles, gardening tools, and lawnmowers.

4)      Increased Home Value

If you are considering selling your home, a new automatic garage door opener will increase the resale value of your home. Potential home buyers will appreciate the convenience and security it provides. You can also update the garage door at the same time. Garage doors are now available in a variety of stylish materials, designs, and colors. Please feel free to visit any of our Perfect Solution Garage Door locations to view the wide selection of doors that we can custom order for you.

5)      Safer Home Entry

An automatic garage door provides a convenient and safe entrance way into your home. You can click your keychain remote, pull the car into the garage, and immediately shut the door behind you. This will ensure that no one has the chance to sneak in.

6)      Affordable Home Upgrade

The best part about treating yourself to a new automatic garage door is that it’s not a huge investment. You can find a reliable, state-of-the-art garage door opener for a few hundred dollars. Some models are priced as low as $150. When you consider the cost of most home repairs, an automatic garage door is one of the least expensive upgrades you can do.

A new automatic garage door opener is not a large investment, but it is definitely a worthwhile one. Please contact Perfect Solutions Garage Door if you are interested in a free quote for a new automatic garage door.

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How to Find the Right Garage Door Opener

Choose a Garage Door Opener

The last few years have seen significant advancements in automatic garage door openers. The automation technology is now more reliable, plus they come with many new safety features and advanced security measures. There is also a wider range of garage door openers to choose from, which can make it difficult to find the right garage door opener for your home or business.

Necessary Safety Features

Automatic garage door openers today, offer a variety of different safety and security features. All garage door openers manufactured after 1993 should have an auto-reverse safety feature that will detect if there is an object in the pathway of the door. The Consumer Product Safety Commission introduced this regulation to protect children and pets from becoming trapped beneath garage doors.

Another new security feature is rolling code technology. This will change the access code every time the remote is used, so it is almost impossible for thieves to break the code. There are even garage door remotes that use fingerprint recognition technology for added security.

Finding the Right Mechanism

There are three basic types of garage door opener mechanisms; belt drive, chain drive, and screw drive. A belt drive is usually the most expensive option, but it requires no maintenance. It uses a flexible rubber belt to raise and lower the door. A chain drive is the least expensive and most commonly used mechanism. Unfortunately they are louder and do require some regular maintenance. Screw drive are priced somewhere in the middle and are considerably quieter than a chain drive mechanism.

Horsepower for the Electric Motor

Garage door openers are available in three levels of horsepower; ¼ HP, ½ HP, and 1 HP. A light weight, single garage door only needs a ¼ HP motor, but a heavier steel or wood set of double doors will need a ½ HP or 1 HP motor to lift the additional weight. Perfect Solutions Garage Doors can help determine the right horsepower for your garage door.

An automatic garage door opener seems like a simple purchase, but there are several decisions that will need to be made before you can find the right one for your home or business. Be sure to consider which security features you need, the noise of the mechanism, and the power that will be required to lift the massive door. If you live in the El Dorado, Granite, Auburn, Rocklin, and Roseville area, please call Perfect Solutions Garage Doors for assistance in finding the right automatic opener.

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How to Take Proper Care of Your Automatic Garage Door

garage door tracksAn automatic garage door is an investment that should last for many years, even decades, if it is well-maintained. There are certain things you can do monthly, quarterly, and annually to extend the life of your automatic garage door and ensure that it always works when you need it.

If you are not comfortable performing any of the following maintenance tips, please contact Perfect Solutions Garage Door for a free quote. We can service and repair all types of automatic garage doors. Our service areas are Granite, Auburn, Roseville, Rocklin, and El Dorado, California.

Here are three simple maintenance tips for taking care of your automatic garage door:

1.     Clean & Inspect the Garage Door Tracks

Take a few minutes to inspect and wipe down your garage door tracks once a month. Look for any dents or bumps that could cause the door to go off track. Make sure to also remove any gunk or debris that has accumulated along the tracking. You can use a damp cloth to clean the tracks, as long as you thoroughly dry them once they are clean.

2.     Check & Replace Weather Seals

The weather sealant on your garage door protects your garage from moisture and cold air. Run your hand slowly along the seal, checking for any tears or cracks. Do this at least quarterly. A good trick is checking it every time the seasons change, since sudden temperature changes can cause damage. Perfect Solutions Garage Door can help you replace the seal if it is not in optimal working condition.

3.     Lubricate Your Automatic Garage Door

If your garage door is not gliding smoothly or if it is making a lot of noise, it may require lubricant. We do not recommend that you use WD-40 on your automatic garage parts. It is better to invest in a professional silicone or lithium spray lubricant. You should only spray the lubricant on the arm bar, chain rail, hinges, and metal rollers with ball bearings. Do not spray any on the spring, chain, or bottom of the chain rail. If you are unsure of how to properly lubricate your garage door, please feel free to contact Perfect Solutions Garage Doors.

Your garage door is a big investment, and it is important to take proper care of it. All it takes is these three simple steps to ensure it is functioning properly. If you come across any issues during your monthly, quarterly, or annual maintenance check, please give the team at Perfect Solutions Garage Door a call.

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