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What to Expect from a Good Garage Door Service Technician

bigstock-Remote-Control-3731908The home improvement industry is filled with hard-working, reliable, and honest businesses. Unfortunately, it is also filled with some less-favorable scam artists who will take advantage of consumers if given the opportunity. The team at Perfect Solutions Garage Doors wants to make sure you know what to expect from a good garage door service technician, so you don’t end up spending more than you should.

Here are five things you can expect from a good garage door service technician:

1)      Thorough Industry Knowledge

A good garage door service technician knows the industry inside and out. They should be able to offer insight into certain benefits of products and not simply push the most expensive option. It is a good idea to quiz the technician by researching some facts in advance.

2)      Detailed Diagnostic Evaluation

A good garage door service technician will thoroughly test and inspect the garage door to determine the exact cause of the problem. They will also recommend the most cost-effective repair. For example, if there is a crack in the wood around the hinge. A good technician will remove the hinge, fill the crack with wood fill, and move the hinge to a more solid location. An untrustworthy garage door technician will insist the entire door needs replacing.

3)      Offer Less Expensive Options

A good garage door service technician will cover both quick fix options for short-term use and more expensive long-term solutions. If they are giving you a quote to replace a garage door or automatic opener, they should show you all the different price ranges available.

4)      Pricing Book for Parts

A good garage door service technician will arrive at your home with their pricing books for parts. They will know which items they have in stock and how long it will take for parts they don’t usually carry. Be careful about any technician that can’t give you a definite answer on the price or delivery of basic parts.

5)      Standard Parts On Hand

If you give a technician an idea of what the problem may be when you make the appointment, they should arrive with some replacements parts on hand. Most good garage door service technicians will have hinges, rollers, bearings, springs, screws, and weathering strip in their company vehicle. This way they can tackle the problem immediately if you approve their estimate.

Perfect Solutions Garage Doors has a solid reputation for being reliable and trustworthy. We would never jeopardize our future by trying to persuade a customer to spend more than they should. If you are concerned the garage door service technician you hired is not providing fair pricing, please call Perfect Solutions Garage Doors for a comparable quote. If the price is the same, at least you will know that the original company was trying to take advantage of you.

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